A 99.9% Server Uptime
Our shared website hosting platform is based on a steady, world–class hardware architecture and a significantly customized version of Linux. So, irrespective of what your site is, or how many web site visitors you’ve got, or even in case there’s a DoS assault, our physical servers will stay up and running and your sites will stay accessible online.
Our shared website hosting plans plans offer a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to deliver a top–class web hosting service, you can barely count on the default network configuration in a datacenter. We’ve set up our own custom internal network in an attempt to ensure a hyper–fast connection speed with the rest of the world.
And thanks to this, no matter which datacenters you pick: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have given our best to minimize all potential risks with our cloud hosting packages and although we provide outstanding client support, there are times when the customer is simply not satisfied with what we have to offer. Or he has to move to a more powerful web hosting solution, such as a VPS server or even a dedicated server.
This is why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not fully happy, you will receive your money back.
24/7 Technical Support
If you have a hosting firm, your tech engineers are of crucial importance. Because of this, we’ve punctiliously chosen a highly accomplished team of technical support engineers, each with many years of training behind his back. With their help, we offer 24x7 support with each of our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All support requests are replied to in less than sixty minutes and our average ticket response time is just 20 minutes!