Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center integrated into your Web Hosting Control Panel offers a selection of help articles and commonly asked questions. Aimed at resolving any common issue that you could come across, they are written by our support team of experienced techs.

  • Top quality support service

  • Educational Videos

  • We have prepared a collection of how–to video tutorials that visually show how you can deal with a typical issue associated with your shared website hosting plans account. You will find the tutorial videos in the Help Center section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 customer support service with a one–hour support ticket response time guarantee. A group of trained technicians will be at your disposal to attend to all the inquiries that you may possibly have. During non–peak hours, a response will be offered within just 20 minutes.