We have prepared a collection of how–to video tutorials that visually show how you can deal with a typical issue associated with your shared website hosting plans account. You will find the tutorial videos in the Help Center section.
A One–Hour Support Ticket Response Time Guarantee
With each of our semi–dedicated servers, we offer a 24–7–365 customer support service with a one–hour support ticket response time guarantee. A group of trained technicians will be at your disposal to attend to all the inquiries that you may possibly have. During non–peak hours, a response will be offered within just 20 minutes.