Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help staff is qualified to speedily care for all of our shared website hosting plans users’ requests and assistance demands. Via our ticket system, it is also possible to send your inquiry and a support staff representative is going to go back to to you in only max one hour. In fact, practice indicates that the common response time period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time required. Our crew of qualified professionals will undoubtedly be on the web for you 24x7x365 to answer to all of your doubts and to eliminate any matter you will likely have. You can easily open a help and support ticket from your Web Hosting Control Panel or drop an e–mail whenever. Moreover, on working days, you could give us a call or use the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • Cheap-PHP-Hosting’s Control Panel offers a wide–ranging practical knowledge base that is integrated into all parts. In each part, you’ll find a Help press button that will load for you a group of step–by–step courses on how to make use of a specific element or conduct a selected action. Also, we have made mini seminar training videos that will help you get a better idea of the Control Panel’s interface.